Last Updated: February 21, 2025
This Privacy Policy ("Policy") describes how Stonecraft Media ("Company," "we," "us," or "our") collects, uses, and discloses information through its web widget Apps and associated websites and services (collectively, the "Services") offered on the App Marketplace.
1. SCOPE AND CONSENT
1.1 By accessing or using the Services, you expressly consent to the collection, use, disclosure, and storage of information as described in this Policy. Your continued use of the Services after the Last Updated date above constitutes your ongoing consent to this Policy.
2. INFORMATION COLLECTION
2.1 Information You Provide Directly: Company collects information that you voluntarily provide directly to us when:
(a) Submitting support requests through our website or email;
(b) Communicating with Company via email or other direct channels;
(c) Providing feedback through forms or surveys.
2.2 Information Collected Automatically: When Users interact with the Services, Company automatically collects certain information, including:
(a) Server log information (e.g., IP address, date/time of access);
(b) Browser type and settings (e.g., browser version, language preferences);
(c) Usage data (e.g., App installations, widget interactions, settings chosen, features used);
(d) Cookies and similar technologies (as described in Section 5 below);
(e) Device Information (e.g., device type, operating system, unique device identifiers, if applicable).
3. USE OF INFORMATION
3.1 Company uses collected information for the following purposes:
(a) Providing technical support and customer service;
(b) Improving the Services, including developing new features and functionality;
(c) Communicating necessary updates, security alerts, and administrative messages;
(d) Responding to inquiries and user requests;
(e) Maintaining service functionality and ensuring proper operation;
(f) Personalization: To personalize user experience and customize content;
(g) Analytics and Aggregated Data: To analyze Service usage trends, monitor performance, and generate aggregated and anonymized data for business purposes.
4. INFORMATION SHARING
4.1 Company may share information in the following limited circumstances:
(a) App Marketplace Platform Integration: With the App Marketplace platform as necessary to provide the Services, such as sharing installation metrics or usage data in aggregated and anonymized form to improve the Widget's visibility and performance within the App Marketplace;
(b) Authorized Service Providers: With authorized third-party service providers who assist us in providing the Services, such as hosting providers, analytics services, customer support platforms, and payment processors. These providers are contractually obligated to protect your information and only use it for the purposes of providing services to Company;
(c) As required by law or legal process (e.g., to comply with a subpoena or court order);
(d) To protect the legal rights, safety, and security of Company, our users, or others.
5. COOKIES AND TRACKING TECHNOLOGIES
5.1 The Services may employ cookies, web beacons, and similar tracking technologies for the following purposes:
(a) Essential Cookies: To ensure essential functionality of the Services (e.g., session management, user authentication);
(b) Performance and Optimization Cookies: To optimize the performance of the Services and enhance user experience (e.g., page load speed, feature usage patterns);
(c) Analytics Cookies: To collect anonymous usage data and analyze trends (e.g., using tools like Google Analytics to understand how users interact with the Widget and Services).
5.2 User Cookie Control: Users can control cookie preferences and opt-out of certain tracking technologies through their browser settings. Most browsers allow you to block or delete cookies. Please refer to your browser's help documentation for instructions on managing your cookie preferences.
6. DATA SECURITY
6.1 Company implements reasonable and industry-standard security measures to protect information from unauthorized access, alteration, disclosure, or destruction. These measures include but are not limited to encryption of data in transit and at rest, access controls, regular security assessments, and employee training on data protection practices.
6.2 While Company strives to protect User information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we endeavor to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security. Users are also responsible for taking reasonable measures to protect their account information and access credentials.
7. THIRD-PARTY SERVICES
7.1 The Services may integrate with various third-party platforms and services such as the App Marketplace itself, payment processors, analytics providers, and customer support platforms.
7.2 This Policy applies only to Company's Services. When you access or use third-party services, even through integrations within our Services, your information is collected and handled under their privacy policies. Company is not responsible for the privacy practices of these third-party services; users should review the privacy policies of those relevant third parties directly.
8. CHANGES TO THIS POLICY
8.1 Company reserves the right to modify this Policy at any time.
8.2 Changes become effective upon posting the updated Policy within the Services or on our website.
8.3 Continued use of the Services following the posting of modifications constitutes User's acceptance of the updated Policy. For material changes to this Policy, Company will endeavor to provide users with reasonable notice, such as by posting a prominent notice within the App Marketplace or on our website, or by sending an email notification.
9. CONTACT INFORMATION
9.1 Questions or concerns regarding this Policy or Company’s data practices should be directed to: [email protected]